Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which LIVRM JAN SEVA KENDRA PVT. LTD. collects, uses, maintains and discloses information collected from users (each, a "User") of www.livrmjanseva.com (the "Site"). This policy applies to the Site and all products and services offered by us, and is published in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

1. Information we collect

1. Contact details: name, email address, mobile number, mailing address.
2. Business details: company / firm name, GST and incorporation information.
3. Identity documents required for filings, such as PAN and Aadhaar details, only when you choose to share them for a service.
4. Technical data: browser type, device and pages visited, collected through cookies (see our Cookie Policy).

Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site related activities.

2. How we use your information

1. To respond to your enquiries and contact you about the service you requested.
2. To prepare and file registrations, returns and compliance documents on your behalf.
3. To send GST updates and due-date reminders (you may opt out at any time).
4. To process franchise applications.
5. To meet legal, tax and regulatory obligations.

3. Sharing of information

We do not sell or rent your personal information. We share it only with Government portals and authorities as needed to deliver your service, with professionals working on your engagement under confidentiality, with service providers that help us operate the Site (such as hosting and email delivery), or when required by law.

4. Data security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Data exchange between the Site and its users happens over an SSL secured communication channel.

5. Data retention

We keep your information only as long as needed for the purpose it was collected and as required under applicable tax and company laws, after which it is securely deleted.

6. Your rights

Under the Digital Personal Data Protection Act, 2023 you may request access to, correction of, or erasure of your personal data, withdraw consent, and nominate a person to exercise your rights. Write to us at support@livrmjanseva.com.

7. Grievance Officer

For any privacy concern, contact our Grievance Officer as described on the Grievance Redressal page.

8. Changes

We may update this policy from time to time. The updated version will be posted on this page with a revised date.