LIVRM JAN SEWA KENDRA REFUND POLICY

At LIVRM JAN SEWA KENDRA PVT. LTD., we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial or secretarial services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LIVRM JAN SEWA KENDRA orders.

If you're not satisfied with the service, please login to the LEDGERS Platform using the email address from which payment was made. In case you forgot the password, use the forgot password option to reset the password. Select the Engagement, which is not upto your expectations and select Not Satisfied. We will escalate the engagement to the concerned Agent and Managers to speed up the process. Please note that while we would be able to control delays on our side, we will be unable to control delays on Government side or deficiencies in documents submitted. Hence, kindly bear with our team as we try our best to complete your engagement to the best of our ability

If an engagement is not progressing as per your expectations, you can request for a refund within 30 days of payment. After 30 days, you can request for the refund to be processed as a service credit - which can be used for any other future service. Before processing any refund, we reserve the right to make a best effort to complete the service. In case you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to the government would be applicable. In case of change of service, the cancellation fee would not be applicable. Hence, all refunds will be subject to a minimum of 20% cancellation fee. Further, if IndiaFilings has spent the time and resources to complete the engagement or incurred any other fee, such fees will be deducted on best judgement basis by the company and the balance will be refunded. Under any circumstance, IndiaFilings shall be liable to refund only upto 80% of the fee paid by the client.